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Meet Gina McAndrew . . .
A Trainer Who Understands
the Need for Coaching
A Trainer Who Understands
the Need for Coaching
Gina McAndrew is a
Certified Hospitality Administrator
Certified Hospitality Administrator
Helping service companies strengthen their people skills has been Gina McAndrew's focus for more than 20 years.
As more and more firms recognize the importance of relationships--with customers, between employees, and more--Gina McAndrew's clients increasingly rely on her not simply as a trainer, but as a strategic partner who can help them achieve peak performance.
Her ability to enhance employees' leadership, team building, sales, customer service and quality-assurance skills has drawn praise from both her clients and her workshop participants, who span a wide range of service-based industries.
Gina excels at connecting with program participants on an individual level, especially in a group workshop setting. Evaluations of her work consistently cite how she simplifies the learning process, making her courses a fun, enlightening experience.
Coaching is an increasingly important part of her work. "For training to be effective, you have to help managers and executives recognize and address the issues they bring to their jobs," Gina says. "I try to do that in every course I teach, whatever the topic."
In addition to her coaching and training work, Gina serves as the Personal Development Manager for the Miss Illinois Scholarship Association. She is also on the Women's Board of Directors for Rainbows, a nonprofit helping to guide children through life's storms.
Born and raised in Chicago, Gina now resides in the city with her husband, a Chicago firefighter, and their young son.
As more and more firms recognize the importance of relationships--with customers, between employees, and more--Gina McAndrew's clients increasingly rely on her not simply as a trainer, but as a strategic partner who can help them achieve peak performance.
Her ability to enhance employees' leadership, team building, sales, customer service and quality-assurance skills has drawn praise from both her clients and her workshop participants, who span a wide range of service-based industries.
Gina excels at connecting with program participants on an individual level, especially in a group workshop setting. Evaluations of her work consistently cite how she simplifies the learning process, making her courses a fun, enlightening experience.
Coaching is an increasingly important part of her work. "For training to be effective, you have to help managers and executives recognize and address the issues they bring to their jobs," Gina says. "I try to do that in every course I teach, whatever the topic."
In addition to her coaching and training work, Gina serves as the Personal Development Manager for the Miss Illinois Scholarship Association. She is also on the Women's Board of Directors for Rainbows, a nonprofit helping to guide children through life's storms.
Born and raised in Chicago, Gina now resides in the city with her husband, a Chicago firefighter, and their young son.
The Certified Hospitality Administrator (CHA) is the most prestigious, globally recognized certification available to hospitality executives.
CHAs are an elite group of hospitality professionals who combine education and experience with dedication to the industry to achieve a high level of expertise.
Gina's credentials also include:
CHAs are an elite group of hospitality professionals who combine education and experience with dedication to the industry to achieve a high level of expertise.
Gina's credentials also include:
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| · | Certified Life Coach |
| · | Certified Trainer, Inscape Publishing |
| · | Senior Consultant, Quantum Learning Corp. |
| · | Walt Disney Quality Service Seminar |
| · | Hyatt Mangement Module Training |
| · | Certified Instructor, Experiential Ropes Class |
| · | William Rainey Harper College (Palatine, IL) |